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Automation of key business processes in logistics
Management of key processes of the organization
- Maintaining a database of carriers and customers
- Register of own and leased vehicles
- Integration with warehouse management systems
- Transportation planning
- Route management
- Integration with traffic monitoring systems
- Customer service support
- Document management
Sales management
- Fixing leads and working with the funnel
- Sales planning management
- Analysis of sales effectiveness
- Analyzing the effectiveness of managers
- Building personalized dashboards for convenient and in-depth analytics
Building long-term relationships with customers
- Maintaining the customer base
- Accounting of orders
- Retention of customers based on analytics of their activities
- Personalization of offers for customers based on analytics
Management of internal and external services of the company
- Organization of the work of the contact center
- Communication with customers through channels convenient for them (integration with messengers)
- Implementation of a knowledge base for employees
- Single operator window for personalized customer support
- Planning of logistics chains, determination of additional services at all stages of transportation
- Building personalized dashboards for convenient and in-depth analytics
- Guaranteed data security
Let's do it together
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