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Automation of key business processes in charitable foundations
Developing relationships with donors:
- Maintaining donor databases in a single space
- Creating and analyzing a donor portrait
- Analysis and management of the donor life cycle
- Donor segmentation
- Personalized marketing communication with donors
- Convenient and transparent reporting to donors
Managing the interaction with volunteers and clients
- Maintaining a unified database of volunteers and wards
- Segmented communication with all process participants
- Management of volunteer activities
- Complete security of personal data of all contacts
Automation and transparent analytics
- Accounting of donor income
- Automation of routine tasks
- Transparent and flexible analytics with interactive dashboards
- Application of AI capabilities for planning activities
- Integration with company IT services
Management of internal and external services of the company
- Organizing the work of the contact center
- Communicating with donors, volunteers, and clients through channels convenient for them (integration with messengers)
- Implementation of the Knowledge Base for employees