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Automation of key business processes in service companies
Management of key processes of the organization
- Maintaining a database of suppliers, contractors and customers
- Warehouse management
- Automation of document flow with contractors, suppliers and customers
- Management of field employees and accounting for their workload
Building long-term relationships with clients:
- Maintaining the customer base
- Accounting of orders
- Retention of customers based on analytics of their activities
- Personalization of offers for customers based on analytics
- Building personalized dashboards for convenient and in-depth analytics
Управління продажами
- Fixing leads and working with the funnel
- Sales planning management
- Analysis of sales effectiveness
- Analysis of the effectiveness of managers
- Customer portrait and analysis of behavioral activity
Marketing management
- Analysis of customer behavioral activity
- In-depth opportunities for segmentation and targeting of the target audience
- Omnichannel communication through channels convenient for the client
Management of internal and external services of the company
- Organization of the work of the contact center
- Service communication with customers through channels convenient for them (integration with messengers)
- Implementation of a knowledge base for employees
- Maintaining a catalog of services
- SLA management
- Guaranteed data security
Let's do it together
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